Information document on withdrawal

You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.

The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods.

To exercise the right of withdrawal, you must notify: Shoppyart.com, Cañada del Charco 24 - G, 46370 Chiva Valencia Spain. E-mail: devoluciones@shoppyart.com (2) your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by mail, or email).

In order to comply with the withdrawal period, it is enough that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.

Consequences of the withdrawal

In case of withdrawal, we will refund all payments received from you, including delivery costs (except for additional expenses resulting from the choice of a different mode of delivery than the least expensive delivery method) ordinary we offer without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We can withhold reimbursement until we have received the goods, or until you have submitted proof of the return of the same, depending on which condition is met first. You must return or deliver directly the goods to: Shoppyart.com, Cañada del Charco 24 - G, 46370 Chiva Valencia Spain without any undue delay and, in any case, no later than within 14 calendar days from the date in which you communicate your decision to withdraw from the contract. The deadline will be considered fulfilled if the goods are returned before the end of that period.

Exceptions to the right of withdrawal

The right of withdrawal shall not apply to contracts that refer to:

a) The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been completely executed by the employer, will have lost their right of withdrawal.

b) The supply of goods made according to the specifications of the consumer and user or clearly personalized.

c) The supply of digital content that is not provided in a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.