Customer Support & Shipping

How to purchase & Shipping conditions - Shoppyart

How to purchase & Shipping conditions - Shoppyart


How to purchase

To purchase follow these steps:

• Sing in and register as a new customer it is necessary for purchasing. Registration is free and you can purchase later. From your account you can manage your orders, shopping lists, delivery addresses, etc.

• Take a tour of the different categories to display the products that interest you and once you have found click "Add to basket". The article will appear added to your shopping basket.

• Click "display basket" and follow the steps here to complete the process.

• To continue the check out click the "Check out" button.

Address If your delivery address is different, here enter a delivery address apart and then click "Next"

Delivery Now Select delivery option based on your "delivery zone". This step must correctly indicate your delivery zone as the price varies depending on the destination zone.

Depending on your area, choose from: Spain Standard 1 sent; Europe Standard 1 sent; Europe 2 Standard shipping; US and Canada etc.

If the product will have collected at our stores or is a product of emailing as manuals or courses choose "No surrender". Click "Next"

Payment type Choose the type of payment (Some options only allow a payment) and click "Next"

• Final Step: Check & Order If everything is correct click "Buy now"

Once we receive your order we will send you an e-mail confirmation of your order. If you chose the option to pay by bank transfer or deposit will notify the bank account number (IBAN) for payment.

Terms of delivery
We have several shipping options depending on the delivery area. You must select the shipping depending on your delivery area.

Delivery time ranges from 48/72 hours for products in stock and 3-15 days to products available in the distributor's warehouse. For custom made products: paintings, portraits, etc. the delivery time varies depending on the size and style of work to be done (the delivery time for this product is stated in the product literature).  Delivery times are always approximate. In Shoppyart make every effort to be as timely as we can. For this, we work with prestigious shipping agencies and the most effective and serious in e-commerce.

Terms of delivery
At the time the order is ready to ship, we will send an email to the email account that confirmed to us during the registration process.

From the time you receive this communication the order will be delivered to the shipping agent within approximately 24 hours for shipping to the delivery address you gave us.

In the event that the package can not be delivered due to the absence of the consignee, the order will be returned to the stores of the freight and shall deliver the next day. After the second delivery attempt unsuccessful, the order will be returned to our office. In this case you should contact us so we can reprocess the expedition.

Package delivery by the carrier
At the time that the carrier is available to deliver the order is important to check the condition of the packaging. If you observe any damage or evidence that may have been manipulated must indicate on the delivery note and contact us no later than 24 hours for us to handle the claim.

Here's the different delivery areas:

No delivery
Choose the option - no delivery - for products that are sent by e-mail as textbooks, courses, or when you come to pick them up at our warehouse.

Mainland Spain, Portugal and Balearic standard shipping
Choose this option for shipping to mainland Spain, Portugal and the Balearic Islands. Shipments are free to mainland Spain, Portugal and the Balearics for orders above € 150.

Standard shipping Spain: Canary Islands, Ceuta and Melilla
Choose this option for shipping to Canary Islands, Ceuta and Melilla. Free Delivery to Canary Islands, Ceuta and Melilla for orders above 200 €.

Standard Shipping Europe; zone 1
Choose this option for shipping to the following European countries: France, Germany, Belgium, Austria, Luxembourg, UK, Holland and Italy. Free Shipping to European countries for purchases above 300 €

Standard Shipping Europe; zone 2
Choose this option for shipping to the following European countries: Denmark, Czech Republic, Poland, Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Sweden, Slovakia, Romania. Free delivery to these European countries for purchases over 400 €

Shipping to Switzerland
Choose this option for shipping to Switzerland. Free shipping to Switzerland for more than 800 € purchase

International Shipping
Choose this option for shipping to: North America, Central America and Caribbean, South America, Asia, Oceania, Africa and Russia. Free shipping to these countries for greater purchase of 1000